Purchase Policy

At Everlasting Grace Formalwear, we carefully curate our inventory to ensure quality, authenticity, and style for our customers. We purchase select pre-loved formal gowns directly from the public based on condition, market demand, and resale potential. The following policy outlines how items are evaluated and how purchase offers are determined.

Eligible Items

To be considered for purchase, gowns must meet the following requirements:

  • Formal gowns only, including prom, homecoming, pageant, gala, or evening wear
  • Modern styles typically produced within the past 3–5 years
  • Clean, odor-free, and in good overall condition
  • Free from significant damage such as stains, tears, missing embellishments, or broken zippers
  • No major alterations that significantly change the original design or structure


Items that do not meet these standards may be declined.

Condition Evaluation

Each gown is professionally inspected and assigned a condition rating during evaluation.

Excellent Condition

  • No visible wear
  • No alterations
  • No stains, snags, or missing embellishments
  • Current style with strong customer demand

Typical Offer: 30–40% of estimated resale value

Good Condition

  • Minor signs of wear
  • Minor alterations that do not affect resale potential
  • Style remains marketable and in demand

Typical Offer: 20–30% of estimated resale value


Fair Condition

  • Noticeable wear that may require cleaning or minor repair
  • Older or lower-demand styles
  • Minor cosmetic flaws

Typical Offer: 10–20% of estimated resale value

(Only accepted if repairable and suitable for resale.)

Factors That Influence Purchase Offers

Several factors are considered when determining an offer amount:


Market Demand

Trending or highly requested styles may receive higher offers, while limited-demand styles may be declined.


Original Retail Value & Brand Quality

Designer and higher-quality gowns generally receive stronger offers.

Age of the Gown

Gowns older than five years may receive reduced offers or may not be accepted unless considered timeless or currently in demand.

Condition & Cleanliness

Items requiring extensive cleaning or repair may receive reduced offers or be declined.

Resale Potential

If a gown is unlikely to sell within the boutique’s seasonal sales cycle, it may not be purchased.

Evaluation Process

  1. Gowns are inspected by a boutique staff member.
  2. Condition and authenticity are reviewed.
  3. Estimated resale value is determined.
  4. A purchase offer is presented based on evaluation standards.


If accepted, payment may be issued as store credit or cash, depending on boutique policy at the time of purchase.

Evaluation Timeframe

Some items may require additional review.

  • Evaluations may take 24–48 hours to complete.
  • Customers will be contacted once the evaluation process is finalized and an offer has been

Items We Do Not Purchase

Everlasting Grace Formalwear does not purchase:

  • Gowns with stains, tears, odors, or missing embellishments
  • Gowns with significant structural alterations
  • Outdated styles with limited resale demand
  • Accessories or shoes unless otherwise announced seasonally
  • Items suspected of being inauthentic

The boutique reserves the right to decline any item at any time based on inventory needs or market demand.

Authenticity & Ownership

By submitting an item for evaluation, sellers confirm that:

  • They are the legal owner of the gown.
  • The item is authentic to the best of their knowledge.
  • Any alterations or condition concerns have been disclosed.

All gowns undergo authenticity and quality inspection prior to purchase.


Final Decision


All purchase decisions and offer amounts are made at the sole discretion of Everlasting Grace Formalwear. Evaluation results and purchase offers are final.

Seller Information Requirement


A seller information form will be completed at the time of gown drop-off for evaluation. This form allows our team to verify ownership and properly assess each item for purchase consideration.


The following information is required:

  • Seller Name
  • Phone Number
  • Email Address
  • Designer or Brand
  • Style Number (if known)
  • Size
  • Color
  • Condition Description
  • Disclosure of Any Alterations
  • Additional Notes or Known Damage


Customers submitting gowns for consideration online must include the same information within their email inquiry, along with clear photos of the gown, including the front, back, designer label, and any areas showing wear or alterations.

Online submissions may be sent to:

customercare@everlastinggrace.com